Last Updated: October 2025
Welcome to Hawk Eye Detective Agency. By hiring us or using our website, you agree to comply with the following terms. We operate strictly under the Indian Legal Framework.
1. Introduction & Acceptance
This agreement is between Hawk Eye Detective Agency ("The Agency") and the individual or entity ("The Client") hiring our services. By signing our case retainership agreement or making an advance payment, the Client accepts these terms in full.
The Agency reserves the right to refuse any case that involves illegal activities, malicious intent, or insufficient justification.
2. Scope of Services
We provide investigative services including but not limited to matrimonial verification, corporate due diligence, surveillance, and forensic analysis.
- Results Not Guaranteed: Investigation relies on facts. We cannot guarantee a specific outcome (e.g., verifying infidelity if none exists). We guarantee 100% effort and honesty.
- Timeline: Estimated timelines are provided but may vary due to external factors like subject movement or weather conditions.
3. Confidentiality Policy
The Agency agrees to keep all findings confidential. Reports are handed over *only* to the Client. After the case is closed and the final report is delivered, all raw data (photos/videos) are deleted from our servers within 7 days to ensure data security.
4. Payment & Refunds
Our operations require significant resources (manpower, fuel, technology). Therefore, our payment structure is fixed:
- Advance Payment: 50% - 60% of the estimated fee must be paid before the investigation begins.
- Balance Payment: The remaining balance is due upon the submission of the final evidence report.
- Refunds: The advance amount is non-refundable once field agents have been deployed or operational costs incurred.
5. Legal Compliance
Hawk Eye Detective Agency operates strictly within the laws of India. We DO NOT engage in:
- Phone Tapping or Hacking (Illegal under IT Act 2000).
- Obtaining Call Detail Records (CDR) illegally.
- Criminal Intimidation or Blackmail.
Any client requesting illegal services will be denied immediately.
6. Limitation of Liability
The Agency acts as a fact-finding body. The evidence provided is for information purposes. While we ensure high accuracy, the Agency is not liable for how the Client uses this information in legal or personal disputes. We are not responsible for any emotional distress caused by the findings of the truth.